Work From Home Ecommerce Email and Chat Support: A leading BPO service provider, HM SBS, is currently hiring for the position of Email & Chat Support Executive under a Work From Home (WFH) setup. This role involves handling customer interactions across email, chat, and occasional inbound/outbound calls, making it suitable for candidates with strong communication skills who are looking for remote job opportunities.
This opening is ideal for both freshers and experienced candidates (0–5 years) who want to build a career in Customer Support, BPO, or Service Operations. The company offers a competitive salary package ranging from ₹3 to ₹8 LPA, based on experience and communication proficiency.
If you have any questions regarding this job post or how to apply, feel free to comment below. We will help you with your doubts.
Work From Home Ecommerce Email and Chat Support
Job Overview | Work From Home Ecommerce Email and Chat Support
| Details | Information |
|---|---|
| Company | HM SBS |
| Role | Email / Chat Support Executive (Blended Process) |
| Employment Type | Full-Time (Work From Home) |
| Experience Required | 0–5 years (Freshers can apply) |
| Salary Range | ₹3,00,000 to ₹8,00,000 per annum |
| Job Type | Customer Support / BPO |
| Application Mode | Online (Link Below) |
| Location | Work From Home (Remote) |
Role Responsibilities | Work From Home Ecommerce Email and Chat Support
- Handle customer queries through email, chat, and calls (inbound & outbound).
- Respond to customer issues professionally and accurately.
- Maintain customer satisfaction by providing prompt and helpful support.
- Update call/chat/email logs and track issues until resolution.
- Work as part of a dynamic customer service team.
Eligibility Criteria | Work From Home Ecommerce Email and Chat Support
Educational Qualification
- Graduate or Undergraduate candidates can apply.
- No specific degree required.
Skill Requirements
- Excellent English communication skills (written & spoken) – mandatory.
- Ability to communicate clearly and patiently with customers.
- Basic computer handling and typing skills.
- Willingness to work in a professional WFH setup.
Preferred Candidates
- Candidates with experience in BPO / Customer Support / Chat Process / Email Process / International Calling are preferred.
- Freshers with strong communication skills are welcome.
Key Benefits
- Work From Home, offering flexibility and comfort.
- Opportunity to work in an international support environment.
- Exposure to the Ecommerce customer support domain.
- Full-time permanent job with career growth possibilities.
Job Locations
Though this is a remote job, the hiring office is based in Bengaluru (Bangalore).
Candidates from any state in India can apply, provided they meet the communication skill requirements.
How to Apply | Work From Home Ecommerce Email and Chat Support
Interested and eligible candidates can apply online using the link below:
👉 Apply Here: Click Here
Tip: Ensure your resume highlights your communication skills and any customer support experience to increase your selection chances.
About the Company
HM SBS is a Business Process Outsourcing (BPO) company providing services such as customer support, finance processing, HR services, IT support, and backend operations to multiple global clients. Their aim is to help companies reduce cost, improve efficiency, and enhance customer satisfaction.
Important Note (Fraud Alert)
- Do not pay any money to anyone for job confirmation, training, or interview.
- Legitimate employers never ask for payment during the hiring process.
- If anyone asks for money in the name of job guarantee, report and avoid immediately.
Conclusion
This Work From Home Ecommerce Email Support job is a great opportunity for freshers and experienced candidates looking to work remotely while developing communication and customer support skills. With flexible WFH arrangements and a professional environment, this role can be an excellent career step.
If you meet the eligibility criteria and have strong English communication skills, apply as soon as possible before the position gets filled.
Have any questions? Comment below—we’ll guide you.
